{"id":41,"date":"2022-06-09T13:01:44","date_gmt":"2022-06-09T13:01:44","guid":{"rendered":"https:\/\/demo.themerec.com\/item\/wordpress\/thepro-dark\/?post_type=portfolio&#038;p=41"},"modified":"2023-07-26T07:55:27","modified_gmt":"2023-07-26T07:55:27","slug":"loreal-2","status":"publish","type":"portfolio","link":"https:\/\/romaindaigmorte.com\/en\/portfolio\/loreal-2\/","title":{"rendered":"L&rsquo;Or\u00e9al"},"content":{"rendered":"<h4 class=\"wp-block-heading has-white-color has-text-color\">CONTEXT<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pour le compte de l\u2019OREAL au sein de la marque La Roche Posay, en charge de la conception et du d\u00e9ploiement de plusieurs services B2C li\u00e9 au soin de la peau.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">SITUATION<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dans un objectif d\u2019augmenter leur visibilit\u00e9 num\u00e9rique et les transactions en ligne, de nombreux services ont \u00e9t\u00e9 d\u00e9velopp\u00e9s pour accompagner les utilisateurs dans leur parcours client. La Roche Posay ayant une pr\u00e9sence internationale et un workflow interne complexe, <strong>how to effectively ensure the deployment of several online services around the world?<\/strong><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">TASKS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Accompany the client in <strong>the implementation of processes and the definition of KPIs to ensure rapid and efficient deployment.<\/strong><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">ACTIONS<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tests &amp; Acceptance<\/li>\n\n\n\n<li>Suivi des incidents & anomalies utilisateurs<\/li>\n\n\n\n<li>Creation of deliverables for deployment<\/li>\n\n\n\n<li>Suivi et coordination bout-en-bout (Configuration, Analytics, CRM, Tests, Int\u00e9gration\u2026)<\/li>\n\n\n\n<li>Implementation of CRM activation campaign<\/li>\n\n\n\n<li>Definition and monitoring of KPIs<\/li>\n\n\n\n<li>User training<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">RESULTS<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online services responding to user demand<\/li>\n\n\n\n<li>A process and meetings put in place to coordinate deployment<\/li>\n\n\n\n<li>Documentation and deliverables to ensure efficient and uniform follow-up<\/li>\n\n\n\n<li>Definition of KPIs for measuring results<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img fetchpriority=\"high\" decoding=\"async\" width=\"910\" height=\"600\" src=\"http:\/\/romaindaigmorte.com\/wp-content\/uploads\/2023\/04\/image.png\" alt=\"\" class=\"wp-image-15891\" srcset=\"https:\/\/romaindaigmorte.com\/wp-content\/uploads\/2023\/04\/image.png 910w, https:\/\/romaindaigmorte.com\/wp-content\/uploads\/2023\/04\/image-300x198.png 300w, https:\/\/romaindaigmorte.com\/wp-content\/uploads\/2023\/04\/image-768x506.png 768w\" sizes=\"(max-width: 910px) 100vw, 910px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>CONTEXTE Pour le compte de l\u2019OREAL au sein de la marque La Roche Posay, en charge de&#8230;<\/p>","protected":false},"author":2,"featured_media":15940,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"portfolio_category":[94],"class_list":["post-41","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_category-hemera-consulting-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>L&#039;Or\u00e9al - Romain Daigmorte - Product Owner Web &amp; 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